The Hidden Economics of Transformation: How much of your business case depends on people?
Transformation programmes have become increasingly sophisticated at helping people adopt change. But too many business cases still make a much bigger assumption: that adoption will automatically turn into value. It rarely works that neatly.
In this article, Erica Hodgson, People Excellence Director at Differentis, asks the question that often sits quietly inside transformation economics: how much of the value promised in a transformation business case actually depends on what people do after adoption?
